Our business hours are Monday to Friday 11am-4pm EST. We offer shipments through USPS and UPS. For orders placed after 2pm, on the weekends, and on holidays, we will ship them on the next available business day.
We are pleased to offer free shipping on orders over $59, both US domestically and internationally. For orders do not meet the $59 threshold, shipping cost will be determined based on the products and shipping methods. To view the specific shipping cost, kindly refer to the shipping method options during the checkout process.
Please keep in mind that shipping time may be subject to increase during high demand periods. We strive to fulfill and deliver your orders in a timely manner, but we kindly ask for your understanding and patience during such periods. Please allow for additional days in transit for the delivery of your orders. Rest assured, if there will be a significant delay in the shipment of your order, we will promptly notify you via email. Your satisfaction is our priority, and we will keep you informed every step of the way.
Pre-order
Pre-orders are carefully processed within a timeframe of 2 to 3 weeks. We understand your anticipation for the product, and we strive to fulfill pre-orders as efficiently as possible. We appreciate your patience if delays occur for the pre-order deliveries due to the high volume of orders.